ShareFile transition

ShareFile can stay as a bridge, but the customer should feel TAVALIS as the real vault.

The visible customer path should move to TAVALIS now: intake, checkout, portal messages, and document visibility. Legacy file tooling may remain behind the scenes while the platform-native vault grows into the end state.

This creates continuity for customers without forcing an all-or-nothing migration on day one.
Transition lanes
Customer entry moves to TAVALIS
The website, intake, checkout, and portal should become the visible front door for new customers.
ShareFile stays as a bridge layer
Legacy file exchange can remain behind the scenes for selected operations while the portal-facing vault matures.
ShareFile is not the end architecture
Long-term document, message, and access logic should live in TAVALIS-authenticated customer surfaces.
What the customer should see
Portal-visible document slots
Structured upload states and review cues
Messages tied to the relevant document or task
No dependency on loose file-share links as the primary experience
Architecture note

The end architecture is a TAVALIS-authenticated vault and portal surface. ShareFile remains acceptable only as a transition layer while that customer-facing system is finalized.

Upload and vault workspace
Upload capture

The client should upload identity and support files directly into TAVALIS, not through scattered mail attachments.

Review state visibility

Each artifact should show whether it is prepared, conditional, accepted, or requires replacement.

Portal projection

Customer-visible document slots should later surface the safe projection of reviewed artifacts and issued records.

Bridge transition

Legacy ShareFile remains acceptable as a bridge, but the customer-facing truth should converge into TAVALIS.

Passport upload
Prepared

Primary identity artifact with later review-state and replacement handling.

Proof of address
Conditional

Only required when review or compliance explicitly asks for it.

Review bundle
Prepared

Summary pack that bridges intake completion into signature and order handoff.