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Customer journey

Structured intake keeps the chosen commercial path intact

Step 4

Review, signature, and payment

Upcoming

Structured summary, signature request, checkout, and handoff into operations.

Preview position 4 of 4
Field groups
Final review
Consent confirmations
Signature package
Checkout and payment
Operational logic

The final stage connects review, consent, signature, and payment before the order is handed into CORE operations.

Checkpoint model
Review summary visible
Consent bundle prepared
Checkout handoff defined
Draft and resume
Review handoff reserved

The later finish step should reopen summary, consents, signature, and checkout from one resumable state.

Validation posture

The final handoff checks completeness before signature, consent, and checkout become available.

All critical intake sections must be complete
Consent bundle must be visible
Checkout cannot open with unresolved required fields
Upload and handoff cards
Review bundle
Prepared

Structured summary of entity, owners, and identity inputs before signature.

Consent package
Prepared

Later consent text should stay attached to the signature and order state.

Upload and vault workspace
Upload capture

The client should upload identity and support files directly into TAVALIS, not through scattered mail attachments.

Review state visibility

Each artifact should show whether it is prepared, conditional, accepted, or requires replacement.

Portal projection

Customer-visible document slots should later surface the safe projection of reviewed artifacts and issued records.

Bridge transition

Legacy ShareFile remains acceptable as a bridge, but the customer-facing truth should converge into TAVALIS.

Passport upload
Prepared

Primary identity artifact with later review-state and replacement handling.

Proof of address
Conditional

Only required when review or compliance explicitly asks for it.

Review bundle
Prepared

Summary pack that bridges intake completion into signature and order handoff.

Step handoff
Next
Review complete
Customer work surface